Shipping policy

Shipping Information:

• Order Processing: Orders typically ship within 72 hours. Once your order has shipped, you'll receive an email with tracking information so you can easily monitor its progress.

• Multiple Items: If you order multiple items in a single order, they may ship from different locations depending on product availability. This helps ensure you receive your full order as quickly as possible.

• Delivery Times: Delivery times vary depending on your location.

  • Expedited Shipping: 2 business days

  • Standard Shipping: 3-5 business days

• Shipping Costs: Standard shipping is free for all orders within the USA over $70, excluding Alaska and Hawaii. Please note that free delivery only applies to standard delivery options, express delivery options will always be charged.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us with a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at customercare@prestigeoutback.com with your name and order number, and we will look into it for you.